The Hong Kong subway system does many things right. One of them is signage. At every station, there is a neighborhood map that shows all the exits on the street grid, with a letter name for each exit: A, B, … Continue reading
Hong Kong is full of tiny pedestrian lanes, maybe 10-15 feet wide. Half of the space or more is taken up with street vendor stalls, leaving 3-4 feet for pedestrians to walk. On a busy Sunday afternoon, this makes for … Continue reading
Peter Drucker famously said: “You make what you measure”. As a result, good metrics focus on the outcomes that a group or society values. But still, sometimes things go awry. Unintended consequences can result from diligently pursuing a too=limited set … Continue reading
Big companies have global reach and make global decisions. There’s nothing new or unusal about that. But Ian Kwan of PSB Security is an entrepreneur who makes global decisions too. When he started his facial recognition software company PSB Security … Continue reading
I can tell you this about the public process: we’d never have pulled off this egg in Kirkland.
I had heard that in many Asian countries there was no tenant improvement allowance in commercial buildings. Leases are relatively short (often 3 years) but tenants tend to stay if the landlord keeps rents reasonable, since the tenants effectively own … Continue reading